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- All
orders are subject to credit approval and acceptance by
XMULTIPLE. Ordering - orders@xmultiple.com
- Changing
an Order
- Order
Status
- Phone
Orders
- Please
email Bank Information and Credit Referrences
Changing
an Order
Xmultiple
orders are non cancellable and non returnable. The reason
for this policy is that Xmultiple connectors are manufactured
when you order with date codes provided with every order.
The date codes for connectors are important and you should
discuss this issue with your engineering department for
all connectors and components you purchase from any manufacturer.
If
you have already completed an order and wish to add an additional
item to your order, you may need to cancel your initial
order and place a new order. Contact Customer Service for
assistance. Please include the order number.
Expediting
Order Deliveries
Xmultiple's
delivery policy is "Best Effort" only and we cannot
guarantee delivery dates. Xmultiple will however attempt
to expedite delivery dates when requested. All requests
must be made in writting in a form of an email, fax document
or letter. Xmultiple's success in expediting will depend
on the availability of raw materials, and delviery of raw
materials to our manufacturing facilities.
Order
Status
Check
the status of any of your orders by calling our Order/Sales
coordinators. This is the easiest and fastest way to get
the most current information regarding your order.
If
your order has been shipped via FedEx or UPS, you may track
it using links provided in your order detail. It may take
up to one (1) business day for your information to be posted
on the FedEx or UPS website.
Phone
Orders
Xmultiple
accepts orders over the phone.
To
order by phone, please call us toll-free at 1-800-753-9526
during our customer service hours. Before calling, please
note the Product Numbers of the items you wish to order.
To find the Product Number please visit our website or call
our sales staff. Thank you for your business.
Send
Us Web Form for Set-Up To Order From Xmultiple
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