Need Quick Technical Assistance ?

Product Registration ?

iXP1 Manuals ?

Post Blog Message ?



iXP1-500 - USB Port Operational Procedures

iXP1-500 Power Adapter for iPad V Charges The iPad from Any PCs USB Port
Product Number iXP1-500 Patent Patent Pending
Price for Quantity 1-5 $9.99 Available Colors Black & White
Price for Quantity 5-10 $9.50 Connector Types Type A USB male and female interfaces
Price for Quantity10-50 $9.24 Bulk Order Box 300 Units
Condition New Works With USB AC, USB hubs, and USB car adapter
Packaged with Cover USB cable not included Unit Dimensions 1.5x0.75x0.25 inches
3.8x1.9x0.6 cm
Packaging Individually Packaged Unit Weighs 0.02 lbs. / 0.01 kg
Regulatory Approval CE Warranty Period 90 Days
Country Manufactured China Tech Support 1-800-753-9526

Xmultiple provides the following iXP1-500 product operation procedures. If you need on-line customer support information for any issues using our power products these are answered in the frequently asked questions (FAQ) section as well. Operational Procedures related to USB computer ports are listed below.

The message below may occur on some computers which use the iXP1-500 and the XP1Power devices. Using a car adapter or a USB hub will assure you do not see this issue related to the power capacity of the computer you are using with the iXP1-500.

This message is very rare and we have only seen this happen with a Macbook on a rare occasion.




There are multiple solutions, if when using the iXP1-500 USB power adapter you receive the above screen message. First, there are procedures you can take to reduce the power which are drawing power from your computer's USB ports. So reducing the number of devices will correct this power consumption issue on your computer. All computers have limitation on the number of USB devices normally plugged in an draw power. To many devices connector will cause your computer to draw too much power.

Solution 1: The solution is to unplug some other devices from your computer. Even your Ethernet cable connected to your computer draws power from the computer. You have to maintain enough power to drive your iXP1-500 and you will not see this message and draw more power than your computer can handle.

Solution 2: We understand as a computer user you do not want to unplug any devices. There are solutions besides unplugging devices as well. One solution besides unplugging other USB devices is to unplugging external devices such as hard drives, CD recorders, etc. This includes firewire cables.

Solution 3: Use a USB hub. Using a powered USB hub would work best to correct this power issue and your iXP1-500 will work fine. There are many small inexpensive USB hubs on the market and Xmultiple sells these devices as well.

Solution 4: If you are using a computer with both USB 1.0 and USB 2.0 ports. If the iXP1-500 is connected to a USB 1.0 port, reconnect the iXP1 to one of the available USB 2.0 ports.

Solution 5: The iXP1-500 is made to operate with your USB ports on your computers. If USB ports are disabled these ports can be reset and enabled. Go to your Control Panel and click on the "System" icon. Click on USB ports and enable any ports which have been disabled.

Summary: Summary: One of the issues about the USB bus is that it provides power to the devices plugged into it, providing of course that the device does not draw too much power. Each USB port has a 500 mA power limit, and if you plug too many devices into the port by using a non-powered USB hub it can display the message "drawing to much power." The iXP1-500 works with most USB hubs and therefore plugged in alone to a USB port, the iXP1-5000 is not drawing the full USB power limit.

It is possible to draw too much power on your computer collectively from all the USB ports. When this happens not all of your devices attached to USB ports will work. If you do not want to use a powered USB hub you can unplug a few devices and this will also correct the problem for most computers with this issue. The iXP1-500 is made to work with your car adapter and power consumption is not an issue when using your adapter in this way.

Note: If you Macbook is trying to do anything else when you plug in your iXP1-5000, including being plugged into a network, you will most likely get this message. A powered USB hub should fix this. The Macbook is designed to help maintain battery life, and therefore doesn't have the robustness of a desktop. Due to this, it's USB ports cannot handle heavy power requirements, as both ports share the same power, where on a desktop or powered hub, the ports have more power available to them.


See related Apple Inc.article:


iXP1-500 - When Attached Does Not Sync your iPad

Question: I received the iXP1 Power Adapter today. It does exactly what you say. I can now charge my iPad at the computer where I could not before. However, iTunes does not see the iPad when plugged in through the adapter.

Answer: The iXP1-500 is designed to charge your iPad only. You have to remove the iXP1-500 power adapter to sync from your USB cable. The iXP1-500 has a pinout configuration necessary for the power circuits integrated resistors to provide the voltage to charge your iPad. This pinout does not permit the sync function when the adapter is attached to your USB cable.

Note: In our patent pending we have a button as an option which provides sync and you can toggle back and forth between charging and sync. However, this would increase the pricing and we do not think most people want a more expensive iXP1-500 model to have additional functions. Enjoy your iXP1-500.


Does the iXP1-500 work with a wall outlet adapter to charge the iPad?

Yes, however it does not charge efficiently when used in this manner. Read a email we received from a user who try to use the iXP1-500 power adapter with his wall adapter. "I bought two, one placed on cable for laptop syncing worked fine, and the one placed on a cable connected to a USB wall outlet just for charging, overnight total charge went only to 41%"


iXP1-500 iPad USB Adapter- Charging Your iPad With Any PC

"iPod is a trademark of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards

Call Xmultiple Customer Service at 1-800-753-9526.

XMULTIPLE Technologies -- The Connection Is On!