iTunes
- How can I fix the itunes error 13019 when I sync?
Resolution
The
error will most commonly occur while syncing music. This
issue can be resolved by following these steps:
Select
the iPhone or iPod touch in iTunes under Devices.
Click the Music tab and under the Sync music option, choose
Selected playlists.
Deselect the Voice Memos playlist.
Click Apply and then click Sync.
If the above steps do not resolve the issue, check the device
and the iTunes library for duplicate voice memos. If you
find any duplicate voice memos, delete the duplicates and
then sync.
If those
steps do not resolve the issue, then follow these steps:
Select
the iPhone or iPod touch in iTunes under Devices.
Click the Music tab and deselect the Sync Music option.
Click Apply and then click Sync.
After the sync is complete, reselect the Sync Music option.
Click Apply and then click Sync.
If the Error 13019 occurs while syncing content other than
music (applications, podcasts, and so on), then perform
the same steps above but uncheck the content that stops
syncing with Error 13019.
If the
steps above do not resolve the issue, attempt to sync an
empty iTunes music library to the device while logged in
as a new admin user. Follow these steps to create a new
admin user:
Windows
Vista and Windows XP
From
the Start menu, choose Control Panel.
Open User Accounts.
Select Create a new account and follow the instructions
to complete the account setup process.
Once the new account is created, choose Log Off from the
Start menu.
Log in to the newly created user account.
Mac OS X
From
the Apple menu, choose System Preferences.
Choose View > Accounts.
Click the "+" (you may need to authenticate to
be able to click this).
Give the new user a name and short name and enter a password.
Select the checkbox for "Allow user to administer this
computer". This makes the user an admin user.
Click Create Account.
Log out and then log in to the new account

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