iXP1-500 iPad Adapter?


XP1Power Chargers

Need Assistance ?

Product Registration ?

XP1Power Manual ?

Find Us On ?

XP1Power Packaging ?

Look for XP1 Label ?

Blog / Discussion ?

Talk Now ?



Answers to many frequently asked questions are below:

iXP1-500 Frequently Asked Questions

1. Many people want to know how we did it !

The iXP1 power circuit uses multiple resistors to provide the iPad with the voltage levels required to charge from the USB port on computer and laptops USB ports. Resistors restrict the flow of electric current. The type of resistors and the values of each resistor is very critical to the iXP1-500 power circuit design. A standard USB cable pin descriptions are shown in the chart below. For the standard USB cable to sync as well as to charge an iPad from a PC is problematic because of the voltage the iPad requires. Effectively by changing the USB cables electric circuit configuration of the attaching pins permits charging. The way the pins are wired from the male USB connector to the female USB connector of the iXP1-500 with the resistors is also required for the charge capability of the iPad by PCs.

2. Does the iXP1-500 Work with Car Adapters and USB Hubs.

Yes, In addition to working with laptop and desktop PCs, the iXP1-500's power circuit permits car adapter and hubs to be used for charging.

3. Is there a iXP1-500 Manual?

Yes, there is a iXP1-500 manual on the www.ixp1.com website. The iXP1-500 is very simple to use and the back side of the packaging displays pictures to attach the adapter to a USB cable. The link for the manual is below.

iXP1-500 Manual

4. Your Computers USB port draws to much power?

The message below may occur on some computers which use the iXP1-500 and the XP1Power devices. Using a car adapter or a USB hub will assure you do not see this issue related to the power capacity of the computer you are using with our iXP1-500.

This message is very rare and we have only seen this happen with a Macbook on a rare occasion as well.


There are multiple solutions, if when using the iXP1-500 USB power adapter you receive the above screen message. First, there are procedures you can take to reduce the power which are drawing power from your computer's USB ports. So reducing the number of devices will correct this power consumption issue on your computer. All computers have limitation on the number of USB devices normally plugged in an draw power. To many devices connector will cause your computer to draw too much power.

Solution 1: The solution is to unplug some other devices from your computer. Even your Ethernet cable connected to your computer draws power from the computer. You have to maintain enough power to drive your iXP1-500 and you will not see this message and draw more power than your computer can handle.

Solution 2: We understand as a computer user you do not want to unplug any devices. There are solutions besides unplugging devices as well. One solution besides unplugging other USB devices is to unplugging external devices such as hard drives, CD recorders, etc. This includes firewire cables.

Solution 3: Use a USB hub. Using a powered USB hub would work best to correct this power issue and your iXP1-500 will work fine. There are many small inexpensive USB hubs on the market and Xmultiple sells these devices as well.

Solution 4: If you are using a computer with both USB 1.0 and USB 2.0 ports. If the iXP1-500 is connected to a USB 1.0 port, reconnect the iXP1 to one of the available USB 2.0 ports.

Solution 5: The iXP1-500 is made to operate with your USB ports on your computers. If USB ports are disabled these ports can be reset and enabled. Go to your Control Panel and click on the "System" icon. Click on USB ports and enable any ports which have been disabled.

Summary: One of the issues about the USB bus is that it provides power to the devices plugged into it, providing of course that the device does not draw too much power. Each USB port has a 500 mA power limit, and if you plug too many devices into the port by using a non-powered USB hub it can display the message "drawing to much power." The iXP1-500 works with most USB hubs and therefore plugged in alone to a USB port, the iXP1-5000 is not drawing the full USB power limit.

It is possible to draw too much power on your computer collectively from all the USB ports. When this happens not all of your devices attached to USB ports will work. If you do not want to use a powered USB hub you can unplug a few devices and this will also correct the problem for most computers with this issue. The iXP1-500 is made to work with your car adapter and power consumption is not an issue when using your adapter in this way.

Note: If you Macbook is trying to do anything else when you plug in your iXP1-5000, including being plugged into a network, you will most likely get this message. A powered USB hub should fix this. The Macbook is designed to help maintain battery life, and therefore doesn't have the robustness of a desktop. Due to this, it's USB ports cannot handle heavy power requirements, as both ports share the same power, where on a desktop or powered hub, the ports have more power available to them.

5. I cannot Sync the iPad with the iXP1-500 adapter attached.

Question: I received the iXP1 Power Adapter today. It does exactly what you say. I can now charge my iPad at the computer where I could not before. However, iTunes does not see the iPad when plugged in through the adapter.

Answer: The iXP1-500 is designed to charge your iPad only. You have to remove the iXP1-500 power adapter to sync from your USB cable. The iXP1-500 has a pinout configuration necessary for the power circuits integrated resistors to provide the voltage to charge your iPad. This pinout does not permit the sync function when the adapter is attached to your USB cable.

Note: In our patent pending we have a button as an option which provides sync and you can toggle back and forth between charging and sync. However, this would increase the pricing and we do not think most people want a more expensive iXP1-500 model to have additional functions. Enjoy your iXP1-500.

6. Does the iXP1-500 work with a wall outlet adapter to charge the iPad?

Yes, however it does not charge efficiently when used in this manner.

7. If I want to purchase in high volume, how many are in a carton.

iXP1-500 Packaging and Shipping Weight Information

  • Packaging Box/Carton dimensions 51"W X 31"H X 26"D
  • QTY: 250 PCS/CTN
  • G.W: 6KGS and N.W: 5KGS



XP1Power Frequently Asked Questions

1. What capacity is the XP1Power rechargeable battery and how does it compare to other rechargeable batteries which are not built into the cable and plug directly into the iPhone or iPod?

The Backup Battery is 2500mAh. Other batteries which plug directly without a cable between the iPhone/iPod connector and the rechargeable battery are typically 1000mAh to 1200mAh.

2. How many hours does the XP1Power provided of battery time per charge?

Additional talk time 12 hours on 3G andv17 hours on 2G. Up to 12.8 hours additional on Wi-Fi. Standby time up to 650 hours. Audio Playback up to 30 hours and Video Playback 15 hours. These are approximately and we cannot guarantee exact times.

3. With the XP1Power built into the cable can I use it just as I use a normal synch/charging USB cable which come with the product?

Yes. You use it exactly as you do a normal synch/charge USB cable . Just plug the XP1Power cable into the computer with the USB connector and the iPhone/iPod charges. Push the button and the XP1Power will charge.

In addition, you can plug the XP1Power into a power source with an AC power adapter and connector the iPhone/iPod and also charge at the same time.

4. Does the XP1Power charge the iPhone/iPod and XP1Power simultaneously?

No. When a user plug the cable into the USB connector into a computer and the apple connector into the iPhone or iPod - a blue light comes on. This tells you that the iPhone is connected properly and charging. If a user pushes the button on the XP1Power for 3 to 5 seconds they will see a blue and red light come on. This means the XP1Power is charging. The user can press the button and toggle back and forth. The XP1Power does not power the device and the XP1Power simultaneously because this would limit users from having the capability to power what they want when they want. It also would slow down the process of charging process for either device if both were charging at the same time. We believe users want control of the charge process. We made it as easy charging as pressing a button to toggle back and forth between the XP1Power and the iPhone/iPod.

In addition the LED light indicators also provide the battery level status of the XP1Power when the cable is not attached to a USB port. Green LED means 75% to 100%, Blue LED means 25% to 75% and Red LED means 25% or less regarding the battery capacity level of the XP1Power.

5. Why build the rechargeable battery into the cable so that it protrude from the bottom of the iPhone when attached or as with some products the battery becomes part of attachment case located on the back of the iPhone or iPod?

The main advantage of our XP1Power design with the battery backup in the cable is that the rechargeable battery products on the market are like the Kensington and Richard Solo which have the iPhone Apple connector attached to them directly without a cable. The battery unit plugs into the iPhone/iPod directly without a cable in between as in our design and patent. This is a major issue because the Kensington and Richard Solo design product is that it extends the height of the iPhone when attached, resulting in a unwieldy form factor.

The other advantage of our design and patent are that you can put the rechargeable battery in your pocket and the cable will come out of your pocket and can extend has far as need to allow a user to put the iPhone to their ear. The weight of the battery is not hanging off the iPhone however it is in a users pocket and not a problem.

Designs with the backup battery is in a case covering the back of the iPhone is often a performance problem. This type of configuration results in covering the antenna of the iPhone, and can result in weak reception and transmission of phone calls.

6. Repair Damaged XP1Power Centers

Have you damaged your XP1Power Cable? If your accidentally pull off or loosen the USB or attaching device connector from your XP1Power cable? We have repair centers close to you. Repair is Fast And Easy With One Of Our Many Cable Affiliates Our XP1Power repair affiliate centers are staffed by some of the most qualified technicians in the cable assembly and repair business. If you have a connector which has been damaged, just call our cable affiliates and they will have you send your damaged XP1Power to them for a fast repair. They will let you know when it arrives and turn it back to you as quickly as possible (usually within a few business days).

Steps to Repairing Your Damaged XP1Power Cable

a. Call anyone of our cable assembly and repair companies List of companies

b. Send your XP1Power to their facility.

c. Cable Affiliate Lets you know the unit arrived.

d. Your repaired XP1Power units is turn it back to you as quickly as possible (usually within a few business days).

7. XP1Power is not automatically performing a Sync when plugged in to a desktop computer or laptop.

Below is a the attachment sequence required for the XP1Power when attached the USB connector to a computer or laptop. The order in which you attached the XP1Power cable is required to sync, charge and power your XP1Power properly. When using the Apple connector to attach an iPhone, iPod and iPad you must attach in the proper sequence or your unit will not synchronize until the attachment sequence is perform in the correct order.

Steps to Attach your XP1Power Cable

1. Connect your iPhone, iPod or iPad to XP1Power

2. Then you plug the XP1Power USB connector into the computer.

3. The XP1Power will automatically start performing a sync of your iPhone, iPod or iPad.

4. If the sync does not start automatically, you should pull out your iPhone, and re-connect it to XP1Power and then it will sync.

So the correct procedure is plugging XP1Power to computer firstly, then connecting iPhone to the XP1Power and in this proper attaching sequence it will sync properly. Therefore, always remember to attach your device to the XP1Power first and then plug the USB connector into the laptop or desktop computer..

Solution: First, Connect your iPhone to XP1Power. Second, you then plug the XP1Power USB connector into the computer. Attaching in this proper sequence is important and your iPhone, iPod or iPad must be attached to the XP1Power unit before the USB connector is attached to you desktop computer or laptop. Website Proper Attachment Link

"iPod is a trademark of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards

*XP1-Power is a trademark of Xmultiple, Xmultiple is a trademark and registered in the U.S. and other countries.

iTunes Will Not Load Automatically - Here Is the Fix