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Answers to many
frequently asked questions are below:
Question: How is
Literature requested?
Answer:
Contact either your XMULTIPLE sales representative or your local
Distributor / Representative.
Question: How Do I
obtain pricing for quantities not on the XMULTIPLE Price List?
Answer: Contact
XMULTIPLE and pricing for large quantity levels will be provided within
24 hours from the request. The most updated XMULTIPLE price lists are
available from your local representatives and Distributors.
Question: What
length of time is delivery on average?
Answer: The
delivery is 2 to 4 weeks are most products. The FOB is Hong Kong, or Taiwan or Los Angeles
depending on availability and product.
Question: Is
Local Stocking of Products available?
Answer: Distributor
stocking is a major requirement of most large accounts and XMULITPLE will
work to have good Distribution channels.
Question: How Do I
get Samples?
Answer: Samples are
provided upon request.
Question: What is
the minimum Order?
Answer:
Minimum order is $100.
Question: What is
the typical Order Size?
Answer: The
typical order size is $100k for large accounts and $10k for small
accounts. Companies developing
new products often do not know what he requires will be until the product
is released.
Question: Where
are the manufacturing facilities for XMULTIPLE?
Answer:
Taiwan and China.
Question: Do RJ/LED products
manufactured by XMULTIPL operate with Cat 5?
Answer: The RJ/LED
product line is manufactured to operate on CAT 5. There are issues of the plating
on the wires and XMULTIPLE coats the wires with 6u,15u, 30u and 50u.
Question: Are
their PowerPoint Presentations?
Answer:
Yes, Our local Representatives and Distributors can provide these
to you.
Question: Are
their Training Aids?
Answer:
XMUULTIPLE training aids include white papers, application notes
and reference drawings which are all provided on the website.
Question: What is
XMULTIPLE’s Credit Policy?
Answer:
XMULTIPLE products are custom products due to the wide variety of
color options. We do not
provide credits. However, we
will work with accounts that have purchased an item and would like to
exchange it.
XMULTIPLE will do this on a “best effort” basis.
Question: Who are
my main contacts at XMULTIPLE?
Answer: Contact information is listed on the
website. Listed below are
the XMULTIPLE addresses and contacts.
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