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Xmultiple/ON Connections - Ordering Information and On-Line Store

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Visit Our ON Connections On-Line Store

    All orders are subject to credit approval and acceptance by ON CONNECTIIONS Ordering - orders@xmultiple.com
    Changing an Order
    Order Status
    Phone Orders
    Please email Bank Information and Credit Referrences

Changing an Order

On Connections orders are non cancellable and non returnable. The reason for this policy is that Xmultiple connectors are manufactured when you order with date codes provided with every order. The date codes for connectors are important and you should discuss this issue with your engineering department for all connectors and components you purchase from any manufacturer.

If you have already completed an order and wish to add an additional item to your order, you may need to cancel your initial order and place a new order. Contact Customer Service for assistance. Please include the order number.

Expediting Order Deliveries

On Connections delivery policy is "Best Effort" only and we cannot guarantee delivery dates. On Connections will however attempt to expedite delivery dates when requested. All requests must be made in writting in a form of an email, fax document or letter. On Connections success in expediting will depend on the availability of raw materials, and delviery of raw materials to our manufacturing facilities.

Order Status

Check the status of any of your orders by calling our Order/Sales coordinators. This is the easiest and fastest way to get the most current information regarding your order.

If your order has been shipped via FedEx or UPS, you may track it using links provided in your order detail. It may take up to one (1) business day for your information to be posted on the FedEx or UPS website.

Phone Orders

On Connections accepts orders over the phone.

To order by phone, please call us toll-free at 1-800-753-9526 during our customer service hours. Before calling, please note the Product Numbers of the items you wish to order. To find the Product Number please visit our website or call our sales staff. Thank you for your business.

Request Quotations

For Quotations (RFQ)? quotes@xmultiple.com and RFQ@xmultiple.com